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Return Policy

WE ARE HERE TO HELP

 

The Eco Chic Team is ready and willing to help with any and all questions you have about furniture, decor, rugs and pillows before you order.

Prior to ordering we are your Go To Designers to answer all your questions so there are no surprises when your product arrives. 

 You can text (701) 356-6600 or email info@ILoveEcoChic.com to get any and all questions answered prior to completing your order.

 

Decor & Pillow Return Policy

We accept returns for Decor & Pillows inside of 14 days of you receiving the product and the refund will be given in the form of store credit. 

1. The product must be unused, new condition with tags on. 

2. Initiate the conversation by emailing info@iloveecochic.com and let us know what items you wish to return. 

3. You will be responsible for the shipping costs to return product to us. 

Mailing Return Address: 
Eco Chic Home
2207 Sheyenne Street
West Fargo ND 58078

Drop Off Address: 
Eco Chic Home (Retail Store)
3265 45th St. S. 
Fargo ND 58103 

4.  Refunds will be given in the form of Store Credit. 

 

Furniture, Rugs & Art are all FINAL SALE. 

We strive to give exceptional up front assistance to be sure that your selections are the perfect pieces for your home. Please reach out to us before ordering if you are uncertain about any piece before you purchase. 

 

 

Damaged Product

IF YOU RECEIVE A DAMAGED PRODUCT BE SURE TO TAKE PHOTOS OF THE SHIPPING BOX BEFORE THROWING IT AWAY. 

1.  Start the conversation by emailing info@iloveecochic.com

2.  Include at least 2 photos of the exterior box/packaging. 

3. Include 2-3 photos of the damaged product

Once email and photos are received the Eco Chic team will jump into action to get the issued resolved as swiftly as possible.